We use different methods to collect data from and about you including through:

• Direct interactions.  You may give us your Identity, Contact, Financial Data and Mandatory Data by filling in forms or by corresponding with us by post, phone, email, via our website, apps or on social media, or otherwise.  This includes personal data you provide when you or your business:
  
  • subscribe to our knowledge centre membership or any publications we produce;
  
  • request promotional or marketing materials to be sent to you/your business;
  
  • apply to become a customer;
  
  • contract with us for the provision of contract hire or rental, dedicated delivery services, vehicle maintenance or any other product or service;
  
  • purchase a used vehicle from us; or 
  
  • enter a competition, or respond to our customer satisfaction questionnaire.

• Automated technologies or interactions.  As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.  We collect this personal data by using cookies, server logs and other similar technologies.  Please see our cookie policy https://europe.ryder.com/cookies for further details.
  
  
• Third parties and publicly available sources.  We may receive personal data about you from various third parties and public sources.
  
  • Credit reference agencies and fraud prevention organisations such as Experian.  When you or your business in which you are a partner or a director applies to become a customer, we will or may make searches about you with credit reference agencies and fraud prevention organisations ("CRAs").  The relevant agencies/organisations will provide information about you, such as your financial history, will keep a record of that search, and will share information from their records with us and with other business assessing applications for credit and to prevent fraud.  We will record information as to your/your business' trading history with us on any ongoing basis, and share this information with CRAs, including your settled accounts any payments not fully made on time.  CRAs will share this information with other organisations.  Should it become necessary to review an account, a further check with CRAs may be made, and a record kept by them of the search.  The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html.
  
  • Debt collection and debtor tracing organisations,.  Where your/your business' debts are unpaid, we may share your personal information with relevant debt collection and/or debtor tracing agencies.
  
  • Technical Data from analytics providers such as Google based outside the EU
  
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services inside OR outside the EU.
  
  • Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.