Polypipe

Polypipe

Polypipe

BACKGROUND

Polypipe is one of Europe’s largest manufacturers of piping systems and climate management systems for the construction, civils, and infrastructure sectors. Product deliveries are made either directly to construction sites, or to Polypipe’s wide range of builders’ merchant customers across the UK.

CHALLENGE

Making sure Polypipe’s customers receive their deliveries on time, and undamaged, relies on the effectiveness and quality of the company’s significant UK transport operation. On average the company’s Doncaster trailer fleet of double decks covers around 16,000 miles every day with 6 drops per load, and must be kept on the road and running safely and reliably.

Not only must the mobile maintenance model present a cost to Polypipe so that their transport team can focus more on the core business, but as much of the maintenance work as possible should be undertaken on site at Doncaster rather than at a remote service location to maximise efficiency and uptime.

SOLUTION

Ryder Mobile Maintenance Services (RMMS) provides all routine trailer maintenance services for Polypipe’s Doncasterbased trailer fleet of owned and rental trailers, including all MOTs, brake testing, body shop services and breakdown support. A core team of 4 full-time dedicated Ryder mobile maintenance technicians is located on site at Polypipe’s key Doncaster facility 5 days per week, with additional technicians supplementing the core team in line with changing demands.

RESULTS

  • Increased efficiencies, improved visibility and transparency of costs from one contract
  • Greater flexibility to support the growth and evolution of fleets with the capacity to scale accordingly whilst using minimum space on site
  • Dedicated KPIs tracked at regular review meetings to drive a culture of continuous improvement

"We’re delighted with our decision to partner with Ryder for our trailer maintenance needs. It’s really delivering on the essential assurance, uptime, efficiency and flexibility that we hoped for in moving to a single supplier, mobile maintenance solution."

Mark Walker
Divisional Distribution Manager, Polypipe