In this privacy policy we explain how we use the personal data we collect from you. By submitting your personal data on our website you consent to the terms and conditions of this policy. If you do not consent to the terms and conditions of this policy you should not submit your personal data to us. This privacy policy applies only to the European pages of our website at www.ryder.com and such other websites that we may own and operate ("our site") and does not apply to the companies, organisations, individuals or other websites that may be linked to our site.

• INFORMATION WE MAY COLLECT FROM YOU
  
  • When you register for our services or place orders on our site we will collect some or all of the following personal data from you:
    
    • your company or trading name (if any), your name or a contact name, address, telephone numbers, fax numbers, e-mail addresses and other information as may be required from time to time;
      
    • a record of correspondence if you contact us;
      
    • details of placing and fulfilling your orders; and
      
    • details of your visits to our site and the details of the terminal equipment or other resources that you access.
      
  • We may also collect data about your use of our site. We will do this by using cookies. For our policy on cookies please see paragraph 2 below.
    
  • We may collect information from visitors to our site and users of Ryder services in an aggregate and anonymous form to analyse our business and provide aggregate statistics about the Ryder services, sales, customers and other website information. The information will not contain or be linked to any personal data. We will use this information to measure the use of our site and services to improve the content of our site.
    
    
• COOKIES
  
  • We may also collect data about your use of our site. We will do this by using cookies which are small text files placed upon your hard drive when you are using our site. Cookies may be used either to navigate a connection during a visit or to recognise the repeated use of our site by you. Through these cookies, we may collect information about your computer, including where available your TCP/IP address to connect to the internet, operating system and browser type, for our system administration and to enhance your communication and interaction with our site. This is data about your browsing actions and patterns and is not used to identify any individual user behaviour. Cookies contain information that is transferred to your computer's hard drive and while our web server is able to log certain technical aspects of your communications with our site, none of this information is associated with personal data about you. Cookies help us to improve our site and to deliver a better and more personalised service. We do not use cookies to retrieve information from your computer for purposes that are unrelated to our site.
    
  • We may collect information from visitors to our site and users of Ryder services in an aggregated and anonymous form to analyse our business and provide aggregate statistics about the Ryder services, sales, customers and other website information. The information will not contain or be linked to any personal data. We will use this information to measure the use of our site and services to improve the content of our site.
    
  • You may refuse to accept cookies by activating the setting on your browser to alert you of cookies and to refuse the setting of cookies. However, if you select this setting you may be unable to access certain features and parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies our system will issue cookies when you log on to our site.
    
    
• WHAT HAPPENS TO YOUR PERSONAL DATA?
  
  • Ryder does not sell or rent personal data to other companies and does not transmit personal data to other companies except as set out in this policy. Ryder may disclose your personal data to other companies within the Ryder group of companies. Ryder may also disclose your personal data to third parties that are engaged by us to perform services to us or on our behalf. These other Ryder companies and third parties may only use the personal data for the purpose for which it was provided. From time to time these other Ryder companies or third parties may be outside of the European Economic Area ("EEA") in countries that do not have the same standards of protection for personal data as the UK, Germany and/or the European Union. By submitting personal data to us, you consent to the transfer to such companies and third parties as set out in the privacy policy.
    
  • We may disclose your personal data if we are under a duty to disclose or share your personal data in order to: comply with any legal obligation; enforce or apply the terms of any contractual agreements that you have with Ryder or any Ryder companies; or to protect the rights, property, or safety of Ryder, our customers or others. This includes exchanging personal data with other companies and organisations for the purposes of fraud protection and credit risk reduction.
    
    
• HOW WE USE YOUR PERSONAL DATA
  
  • We use the personal data we collect from you in the following ways:
    
    • to ensure that content from our site is presented in the most effective manner for you and your computer;
      
    • to provide you with information about Ryder products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
      
    • to carry out our obligations arising from any contracts entered into between you and us;
      
    • to allow you to participate in any interactive features of our service, when you choose to do so; and
      
    • to notify you about any changes to our products and/or services.
      
  • We may also use your personal data, or permit selected third parties to use your personal data, to provide you with information about products and services which may be of interest to you and we or they may contact you about these by post or telephone.
    
  • If you are an existing customer of Ryder, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your personal data, we (or they) will contact you by electronic means only if you have consented to this.
    
  • If you do not want us to use your personal data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your personal data. You may also op-out of such communications at any time by sending an e-mail to privacy@ryder.com or by following the unsubscribe instructions contained in the e-mail (or SMS) sent to you about Ryder's products and/or services.
    
    
• WHERE WE STORE YOUR PERSONAL DATA INFORMATION
  
  • The personal data that we collect from you may be transferred to, and stored at, a destination outside the EEA including those destinations whose laws may not provide the same level of protection of personal data as that provided in your home country. It may also be processed by staff operating outside of the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, use, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and is protected in accordance with national and European laws and this privacy policy. If you do not wish to have your personal data made available for this purpose outside of your home jurisdiction, please do not provide us with such personal data via our site.
    
  • All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
    
  • We will keep the personal data that you provide to us for as long as is necessary to achieve the purpose for which it is provided to us, or to the extent necessary to protect our rights, or as required by applicable laws.
    
    
• SECURITY
  
  Unfortunately, the transmission of information via the internet is not completely secure. We attempt to ensure that the transmission of your personal data is protected by the use of encryption software. We have also put in place appropriate technical and organisational measures to prevent unauthorised or unlawful processing of your personal data. However, due to the inherent open nature of the internet and despite the security measures we employ, Ryder cannot guarantee that communications between you and us will be free from unauthorised access by third parties such as hackers. Your use of our site demonstrates your acceptance of this risk.
  
  
• YOUR RIGHTS AND THIRD PARTY WEBSITES
  
  • You have the right to ask us not to process your personal data. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your personal data, where applicable, or you can also exercise this right at any time by contacting us at the addresses set out below.
    
  • Our site may, from time to time, contain links to and from websites which are unrelated to Ryder including, but without limitation, the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the content, activities or practices of these third party websites. Please be aware that when you leave our site you should read the privacy statements and terms of use of each and every website you visit.
    
    
• CHANGES TO OUR PRIVACY POLICY
  
  Ryder reserves the right, at its discretion, to change, modify, add or remove any part or parts of this privacy policy from time to time. Should Ryder change this policy, the changes will be posted here for a period of thirty (30) days following such change. By continuing to use our site following our posting of any changes to this policy you accept such changes.
  
  
• HOW TO CONTACT US
  
  • Questions, comments and requests regarding this privacy policy (or if you wish to review, revise or make any changes to the personal data you have to provided to us) are welcomed at any time and should be addressed to the Data Controller, Ryder Ltd, Unit 1-3, Prince Maurice Court, Hambleton Avenue, Devizes, Wiltshire, SN10 2RT, United Kingdom or to privacy@ryder.com.
    
  • You may also inform Ryder at any time that you do not want to receive information from Ryder by contacting us at the above postal/e-mail address.